For more than 60 years Arnold Palmer's Bay Hill Club & Lodge has welcomed visitors to beautiful Central Florida and though the world has changed a lot, we at Bay Hill have remained committed to our legendary service, our legendary golf and the values and character of our legendary founder, Arnold Palmer.
We are ready to welcome you back to Bay Hill!
From booking to check-out, following are answers to frequently asked questions by guests regarding their stay. Have additional questions not found here? Please contact us at any time by calling 407-876-2429.
What time is Check-In/Check Out?
Check-in time: 3:00pm If you should arrive early, you are welcome to enjoy the facilities while you wait for your guest room or cottage to become available. Checkout is at 12:00pm. After checking out of your room or cottage, feel free to continue enjoying all the amenities at Bay Hill for the remainder of the day.
Will I be required to make a deposit on my reservation?
At The Lodge at Bay Hill, 1-night room rate + applicable fees and taxes are required at time of booking.
What if I need to cancel my reservation?
The Lodge at Bay Hill offers a 7 day cancellation policy. Full deposit refunds will be applied when cancellations are made within the noted time. Cancel 7 days prior to the arrival to avoid loss of advance deposit.
Will there be a Parking Fee associated with my reservation?
Self-parking is available to overnight guests staying at The Lodge at Bay Hill at no charge.
Are there any Gratuity Guidelines I should be aware of during my stay at Bay Hill?
A service charge of 20% will automatically be added to your account for all food & beverage purchases. Gratuities for the bell staff, forecaddies, housekeeping, and other service staff may be given at your discretion.
What is the Dress Code at Bay Hill?
The purpose of a Club dress code is not to dictate fashion but simply to safeguard an atmosphere of dignity and respect for all of our members and guests. Thank you for adhering to these guidelines throughout your stay.
Clubhouse Attire: Gentlemen must remove their hats while in the Clubhouse. Proper golf or casual business attire is required. Men’s shirts must have collars and must be tucked in unless the shirt was specifically designed otherwise. Jean shorts, T-shirts, swimwear, tank tops, midriff-bearing attire and gym clothes are not permitted.
Dining Attire: Proper golf or casual attire is required. Jean shorts, T-shirts, swimwear, tank tops, midriff-bearing attire or gym clothes are not permitted. (Jeans and jean-style pants in good repair are permitted.) Those who desire to wear shorts will need to have a hem length no more than 4 inches above the knee. Men’s shirts must have collars and must be tucked in unless the shirt was specifically designed otherwise. (Men’s mock turtlenecks are allowed.) Gentlemen must remove their hats while in the Clubhouse.
Golf Course Attire: Those who desire to wear shorts may have a hem length of no more than 4 inches above the knee. Only Bermuda or walking shorts are permitted. No tennis or coaching apparel, jeans or jeans-style pants, cut-offs or tank tops are permitted. Men’s shirts are required to be of the type designed specifically for golf (with collars and sleeves) and must be worn tucked in at all times. Ladies’ sleeveless shirts must have collars. Ladies’ shirts without collars must have sleeves. Ladies are permitted to wear slacks, skirts or proper length shorts. Children 18 and under may wear shorts less than the Bermuda length, but must be of a length acceptable by approved national or state golf associations.
Tennis Court Attire: Proper tennis apparel is required. Har-Tru courts require smooth-soled tennis shoes only. No basketball or cross-training shoes are permitted.
Swim Attire: Proper swimming apparel is required. No cut-offs, thongs or Brazilian-cut bathing suits are permitted.
Do you allow pets?
We welcome service animals at Bay Hill. A service animal is defined as any dog or miniature horse trained to do work or perform tasks for the benefit of an individual with a disability. Guests who use service animals must maintain control of their animals at all times and should keep them on a leash or harness while visiting. Pets and emotional support animals are not permitted.
|The Grill & Classic Rooms||6:30am to 2pm daily|
|Bay Window||3pm to 9pm | Takeout available | *Reservations recommended. Email firstname.lastname@example.org.|
|Men’s Locker Room||6am to 8pm daily|
|Tennis Courts||7:30am to 5pm Monday through Friday | 7:30am to 2pm Saturday & Sunday|
|Swimming Pool||6am to 7pm daily|
|Golf Shop||6:30am to 7pm daily|
|Golf Course||7am to Dusk daily|
|Driving Range||7am to 6pm daily|
|Short Game Practice Facility||7am to 6pm daily|
|Fitness Center||6am to 7pm daily|
|Pool Cafe||11am to 3pm daily|
As you know, we are currently faced with unprecedented times in dealing with the COVID–19 virus, and the information that we are receiving seems to evolve hourly. The team at Bay Hill Club & Lodge has been monitoring updates from the Centers for Disease Control and the World Health Organization and we are responding quickly and effectively. We want to assure you that our priorities are to help the nationwide effort to prevent further spread of the virus, to provide comfort and safety to our Members and guests, and to support our valued team members. Efforts to keep our facility as clean and safe as possible include:
Due to the availability of vaccines, declining numbers of cases in our area and guidance from the CDC, the Bay Hill Club & Lodge has adopted a voluntary or optional mask policy for members and guests. We will continue to enforce a mask policy for our employees (those working indoors only). Throughout COVID our priority has been the health and safety of all members, guests and employees. We will continue to operate in line with this effort as we step closer to a sense of normalcy for all of us.
We understand that during these uncertain times your plans may change unexpectedly and we want to provide you the flexibility you need to confidently book your stay with us. The Lodge at Bay Hill will continue to offer a flexible 72-hour cancellation policy. Full refunds will be applied when cancellations are made within the noted time.